I craft powerful storytelling for experiences, spaces & products through data-driven UX/UI design, research & writing.
I came to user experience design & writing as a natural development of design work I was already performing, working for and with graphic & web designers, interior designers & architects, film directors & TV producers, online community managers, event producers, writers, and artists.
My goals are to
• understand & empathize with the client & user
• work collaboratively & independently, as needed
• communicate effectively
• provide information researched with exacting standards
• improve processes & interactions
• increase happiness by reducing & removing friction
• improve the world through thoughtful, beautiful design & inspiring words.
My methodology includes
• stakeholder & user interviews • content audits • questionnaires & surveys • usability evaluations • experience maps • site maps • user flow diagrams • mind maps • sketching • outlining • storyboarding • wireframes • paper prototyping • interactive prototyping • visual mockups • 3d modeling • usability & A/B testing • multiple ideas & iterations that arrive at the best solution.
My passions entail being a cinephile, comedy connoisseur, and writer. I like to do 2 impossible things every day. In 2016, I landed a short-term role on Skywalker Ranch, and I'm still thrilled about the experience.
Fun Fact: I've been struck by lightning... twice!
Clients
• Edutopia - The George Lucas Educational Foundation
• California Homes Magazine
• Ryan LLC
• American Society of Interior Designers
• Robert Allen
• CB Engineers
• Kimball Starr Interior Design
• The Rhythm Society
Specialties
• Human-centered English writing
• User experience design
• User experience research
• Interaction design
• Copywriting & editing
• Project management
• Graphic design
• Branding
• Digital marketing
• Web design
• Interior design
• LEED Leadership in Energy & Environmental Design
• Best practices
• Strategic planning & strategy
• Content strategy & execution
• Team building & collaboration
Skills
• PC & Mac fluent
• Positive problem solving
• Organization & planning
• Communication
• Learn new skills quickly
• Sketch
• Adobe Creative Cloud: Photoshop/Illustrator/InDesign
• Microsoft Office: Word/Excel/Powerpoint/Visio
• Autodesk: Revit/AutoCAD/3dsMax
• SketchUp
• LucidChart
• G-suite: Google Docs/Sheets/Forms
• Skype
• Zoom
• Constant Contact
• Mailchimp
• WordPress
• Drupal
• Squarespace
• Asana
• Trello
• Evernote
• Basecamp
• Slack
Education
Academy of Art University
Master of Fine Arts: Interior Architecture & Design
San Francisco, CA
Graduated cum laude
University of Tennessee at Chattanooga
Bachelor of Arts: Communications
Chattanooga, TN
Graduated cum laude, Honors in major – Journalism
Awards
2014 | Honorary Mention, Design Excellence Awards
Student Autodesk category for “1355 Market Street Atrium”. |
2014 | Second Place Winner, Design Excellence Awards
Student Residential Design category for “3dStudio Max Virtual Residence”. |